Privacy Policy

Effective date: October 2026 Loss Recovery Experts, Naples, Florida

What we collect

When you use this site or request a review, we may collect:

  • Contact information you send, such as your name, phone number, and email address.
  • Property and claim information you choose to share.
  • Documents you upload, such as policies, estimates, photographs, reports, and correspondence.
  • Basic technical information about your visit, such as pages viewed, device, and browser.

How we use information

We use information to:

  • Receive and respond to your request.
  • Review the policy, valuation, and appraisal fit.
  • Provide appraisal services if you engage the firm.
  • Maintain the claim record required for the work.
  • Operate, secure, and improve this website.

We do not sell personal information. We do not place sensitive claim document contents into advertising pixels, session replay tools, or marketing analytics.

Documents you upload

Claim files can contain sensitive financial, property, and personal information. Send copies only. Never send originals.

The website build requires encrypted transmission and encrypted storage for uploaded files. Files are limited to approved users who need them for the review or engagement. Uploaded files are scanned for malware under the firm's website security procedure.

Tell us if you want a review file deleted. We will delete it when no law, engagement agreement, dispute, or record duty requires the firm to retain it.

Analytics and cookies

This site may use cookies and privacy-configured analytics to count visits and understand which pages readers use. Analytics events must not include names, email addresses, phone numbers, claim numbers, property addresses, document contents, or claim amounts.

You can block cookies in your browser. Blocking cookies does not prevent you from requesting a review by phone or email.

Sharing

We may share information only:

  • With people you authorize.
  • With professionals working on your review or appraisal.
  • With service providers that operate the website, form, email, or file systems under contract.
  • When law, a court, or a valid legal process requires it.
  • To protect the security of the website or the firm.

Retention

We keep review and engagement records only as long as needed for the purpose collected, the engagement, and applicable legal or professional duties. Abandoned review files are deleted under the schedule in the firm's website build specification.

Your choices

You may ask what information we hold about you, ask us to correct it, or ask us to delete it where retention is not required. Write to nathan@lossrecoveryexperts.com or call 239.633.0894.

Mailing address: Loss Recovery Experts, 3823 Tamiami Trail E Unit 213, Naples, FL 34112.

Changes

If this policy changes, the new version will be posted here with a new effective date.